Ian & Stuart's Australian Mac 1993 September

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Copyright © 1991, David A. Works PROPOSAL For John Doe ABC Company 123 Easy Street Anytown, MT 59937 Random Excess 123 Main Street God's Country, USA 10000 David A. Works Marketing Representative (303) 752-5007 December 25, 1992 Table of Contents Executive Overview 1 Your Business Objectives 3 Recommendation 4 Product Information 7 Pricing 7 Implementation Plan 8 Support Team 9 Corporate Overview 10 Summary 11 References 12 Executive Overview Even though there are computers on just about everyone’s desk, productivity hasn’t increased during the last ten years. The reason is that most people have replaced other machines (typewriters and calculators, for example) with a computer. It is important for your company to achieve maximum productivity from your investment in its people and office machines. The gap between using a computer as a typewriter or a calculator and using it as a productivity device (saving time and being more creative) is bridgeable by learning more about what your computer is capable of doing. Random Excess Proposal Page 1 Confidential John Doe has identified several needs within your organization. Your current specific needs are to: • decrease costs • improve productivity • consolidate vendors • upgrade job skills • improve coverage • secure the future Random Excess has reviewed the objectives of ABC Company and is the ideal resource to meet these objectives. We can provide a wide variety of options tailored to fit your business needs. Based on your business objectives, we recommend our complex widgetry. The benefits of the Random Excess solution are • reduced costs • state-of-the-art technology • single point-of-contact • 10 million years of widget research Financial Impact Based on your current business needs implementation of this solution results in this financial impact: Monthly savings $550.00 Annual savings $6,600.00 Random Excess offers XYZ Corporation a unique opportunity for high quality service while focusing on the bottom line. By implementing this proposal, Random Excess will • increase your profits by reducing costs • maintain or increase the quality of your service with state-of-the-art technology • consolidate vendors to a single-point-of-contact • provide premier customer service • increase the productivity of your employees Random Excess Proposal Page 2 Confidential Your Business Objectives In the international widget industry, products play a critical role in business success. Random Excess understands that we must satisfy your specific needs to wind and keep your business. With this in mind, our analysis included • analyzing your current situation • consulting with your other vendors • surveying select employees • discrete financial analysis Based on this analysis and discussion with XYZ Corporationis personnel, we identified the following needs: • Cost for complex widgetry continues to rise to unacceptable levels. In the past, XYZ Corporation has attempted to decrease these costs by using various vendors, with marginal or no success. • Your ability to conduct business has been negatively affected by inadequate service and outdated technology. It is important to XYZ Corporation to have an efficient and reliable product source. • XYZ Corporation has been dissatisfied with your vendors’ responsiveness after the sale. Not only must XYZ Corporation contact multiple vendors to resolve problems, but the response is frequently slow. At times, it is unclear how to contact vendor’s customer service department. In addition, because XYZ Corporation continues to grow and requires additional complex widgetry, you’ll need a widget vendor that can provide high quality, secure, state-of-the-art services. Random Excess Proposal Page 3 Confidential Recommendation In response to the specific needs and issues and to the business objectives that XYZ Corporation’s staff have expressed, we recommend the following Random Excess solution: Gizmo® Complex WidgetMaster. Random Excess manufactures the Gizmo® Complex WidgetMaster at its top secret factory in Las Cruces, New Mexico using the latest in widget technology. Due to the location of your plant, we propose to provide shipping FOB Santa Fe where there is a fully modernized rail yard. The beauty of our particular widget is in its ability to adapt to changing environments and conditions within nanoseconds. This is particularly important for OEM's like XYZ Company whose products must withstand many changes in the course of its usage. Random Excess will also include an advertising allowance (soft dollars) equal to 1% of all complex widgets purchased. Random Excess Proposal Page 4 Confidential Random Excess will guarantee our products for a period not to exceed 2 years with all service costs to our account. In summary, the Random Excess solution will align your systems with your business strategy. Normal Widget Gizmo® Complex WidgetMaster Weight 1500 lbs. 12 lbs. Useful Life 25 minutes 15 years Guarantee n/a 2 years Random Excess Proposal Page 5 Confidential Product Information Gizmo® Complex WidgetMaster Accounting Codes After each use, Random Excess dials a 2 or 3-digit accounting code that you assign. The code identifies the call on the invoice as belonging to a particular department, client or project. Calls cannot be completed if the code is not entered. You can assign or reassign up to 999 accounting codes as needed. Benefits • Helps you identify abuse through accountability. • Lets you bill back long distance charges by client, department or project. • Saves accounting time and costs by detailing the invoice for you. • Because you have up to 999 accounting codes, you have all the flexibility you need to assign and reassign codes as needed. The control is in your hands. Random Excess Proposal Page 6 Confidential Pricing Gizmo® Complex WidgetMaster Pricing Schedule 100 500 1,000 10,000 $15.95 $14.95 $13.95 $9.95 Random Excess Proposal Page 7 Confidential Implementation Plan When XYZ Corporation accepts this proposal, we will begin this action plan to implement this proposal: • Return signed copies of all orders, purchase orders, contracts. • Ship your product via Tumbuktu RailCars, Inc. • Check your [widgetry after shipment • Follow-up with Keg beer party featuring Molson Golden® XYZ Corporation’s order will be personally followed through the appropriate phases to ensure a smooth transition to Random Excess. In addition, your widgets will be reviewed after shipment to ensure XYZ Corporation receives every possible benefit from Random Excess. Random Excess Proposal Page 8 Confidential Support Team Premier customer service is an area in which we have a long-standing reputation for excellence. Random Excess will provide XYZ Corporation with all the support necessary to guarantee a proactive rather that a reactive level of service. This means that Random Excess can and will meet any change in your needs. Although our products make us a better widget company, it is our people who set us apart. The members of the following Random Excess’s Support Team will be personally responsible for assuring that all XYZ Corporation’s objectives are met. John Doe Senior Account Executive. Leader of your Support Team. Responsible for developing customer product applications and solutions. Recommends most efficient and effective Random Excess solution. Overall responsibility for account management. Please call ...555-1212 Richard Roe Customer Service. Responsible for coordinating shipment, installation, implementation, provides on-going customer service contact, handles billing inquiries and adjustments. Please call ...555-1212 Joe Dokes Technical Support. Responsible for designing your custom product, plan, etc, so that you receive the greatest possible benefit from your Random Excess product, service and to provide data and technical support to your support team. Please call ...555-1212 Customer Service Hot Line A XYZ Corporation Customer Service Representative is available seven days a week, 24 hours a day to handle any problems with your service and product. Please call ...555-1212 Random Excess Proposal Page 9 Confidential Corporate Overview Random Excess, with headquarters in Las Cruces, New Mexico was started in October, 1086 by lost Apache gold miners. Today Random Excess has expanded into all major countries of the world and has offices located on every continent including the Arctic and Antarctic. In Fiscal Year 1991, Random Excess did over $12 billion in sales with a net profit of $1 billion. Ranom Excess is solely dedicated to the pursuit of better widgetry. We market no other products. Random Excess presently employs 55,000 people worldwide with no office containing more than 50 employees including the headquarters office in Las Cruces. This leads to complete decentralization of management and allows all employees to determine their own course of action. Random Excess maintains a highly sophisticated testing facility in the desert outside Las Cruces. This facility hs been responsible over the years for such innovations as sliced bread, the wheel, rocket science, and toilet paper. The product line of Random Excess although limited to widget production is capable of producing thousands of varieties of widgets to meet the needs of our changing clientele. Random Excess Proposal Page 10 Confidential Summary The purpose of Random Excess’s analysis has been to identify methods of assisting XYZ Corporation in the achievement of its profit-oriented goals. Analysis of Random Excess’s needs reveals that by implementing the Random Excess recommendation, XYZ Corporation will realize a net profit improvement. This is achieved by substantially reducing current widget expenditures. The Random Excess solution, Gizmo® Complex Widgetry, not only provides XYZ Corporation with an attractive price, higher quality, and another source of supply, but will also reduce initial expenses due to our current promotions. Through Random Excess’s superior “hands-on” approach to the customer service team, implementation of services will be accomplished in a timely, professional manner, with frequent follow-up visits with appointed XYZ Corporation staff. It is Random Excess’s intent to earn a strong, trusting relationship with XYZ Corporation secured through quick, smooth service transition and organized, open communication between both companies. The Random Excess customer service team will be available 24 hours a day, 365 days a year. In short, Random Excess’s recommendation presents a lucrative business opportunity in positive financial terms, superior product quality, and dedicated customer support. Random Excess respectfully requests your serious consideration to begin a long-term, solid relationship between Random Excess and XYZ Corporation. Random Excess Proposal Page 11 Confidential References Chuck Wagon Western Enterprises 555-1220 Jim Dandy Happy Clothes 110-1105 Elvis Presley c/o Star 230-1111 Random Excess Proposal Page 12 Confidential